What Is a Field Service App?
A field service management app is application software specially designed to organize, optimize, and coordinate field service activities for businesses through a mobile workforce. This is where FSM apps assist business users by managing a mobile workforce through scheduling, dispatching, tracking, and reporting work orders conducted in the field.
In general, the functionality of an FSM app most probably consists of real-time communication, GPS tracking, inventory, and order management meant for the optimization of all available resources for functional, efficient, and productive customer service. These are widely used applications on how maintenance, repair, installment, or any other service on- or off-site is performed across various industries.
Streamlines scheduling and dispatching.
Enhances communication with real-time updates.
Tracks technician performance and job status.