Apr 29, 2021
If you’ve been following us for a while, then you have probably read the post on how to avoid 3 common mistakes businesses make (https://orcatec.com/articles/3-business-mistakes). When you master those steps and combine them with the following 2 strategies, you will stand out from your competition, will close more sales and build a successful brand with loyal clients who keep coming back to do more business with you.
1.DON’T DELAY INVOICE CREATION AND DELIVERY
This factor may be overlooked by many, but it’s an important one, here is why. Let’s say your initial meeting with the client went great, you closed the sale, delivered amazing service/ product and then you just disappear. It makes you look unprofessional and sends a signal to your client that the product might not even be worth that much. There are a lot of great tools on the market to help you create invoices. Check with your HVAC software company, plumbing software, electrical software or whatever industry you are in, if they offer this service. Orcatec software for contractors, for example, allows you to create customizable invoices that can be delivered to your clients immediately. In addition to that, you get notified once the client opens your invoice, so you’ll never hear “I didn’t pay because I never got your invoice” excuse.
2. ALWAYS FOLLOW UP ON YOUR SALES/ SERVICE LEADS
In our highly competitive world, showing your client that you care and are vested in delivering the best service/ product possible will differentiate you from competition. There is a well-known saying that people do business with people they like, so be the go-to company by staying in touch with your clients, by following up and delivering on your promises