Case studies

Orcatec: field service management software, web and mobile

We designed, built and still run Orcatec, a field service management platform used by home services companies to sell, schedule, dispatch, invoice and get paid, in the office and in the field.

Challenge

Home services companies were running their business on paper, spreadsheets and several disconnected apps. Technicians needed a mobile tool that works on a job site with poor signal, and the office needed one place to see every estimate, job and payment.

Solution

A multi-tenant SaaS with a web app for the office and native-quality iOS and Android apps for technicians: estimates and proposals, scheduling and dispatch, invoicing and payments, GPS and time tracking, QuickBooks integration and reporting. We release updates continuously and support customers directly.

Results

• Live on the App Store and Google Play
• One platform for office, sales and field teams
• Built, hosted, supported and improved by our own team

Scope

• Web app
• iOS
• Android
• Payments
• QuickBooks integration

Spinning: on-demand indoor cycling app for iOS and Android

Spinning, the company behind the indoor cycling program and its instructor certification, needed a way to bring its classes to members at home. We built subscription apps for iOS and Android that stream one shared library of classes.

Challenge

Classes were tied to studios. Spinning wanted subscribers on both mobile platforms to train with its master instructors anywhere, and it needed the product to stay cheap to run after launch.

Solution

Cross-platform iOS and Android apps with subscriptions and a single video library of classes filmed with Spinning master instructors in Los Angeles. One codebase for both stores keeps releases fast and support costs low.

Results

• A very large increase in the subscriber base, as reported by the client
• Low churn after launch
• Very low maintenance cost

Scope

• iOS
• Android
• Cross-platform
• Subscriptions
• Video on demand

Currux: used-car rental, lease and subscription marketplace

Currux lets people rent, lease or subscribe to a used car without the usual forms, calls and paperwork. We started with a website and grew it into a mobile app for getting a car in minutes.

Challenge

Car rental usually means paperwork and phone calls. Currux wanted to remove most of that and launch quickly, without first building its whole rental operation in software.

Solution

Phase one was a website with a catalog of available cars and a request flow, so Currux could start taking customers early. Phase two was a mobile app on the same rental flow, offering three ways to get a car: rental, lease or subscription.

Results

• A working product in customers’ hands early
• Grew in stages from a request website to a mobile app
• Three ways to get a car in one flow: rental, lease, subscription

Scope

• Web
• Mobile app
• Marketplace
• Booking flow

BeauBella: medical tourism booking platform

BeauBella helps patients choose and book medical treatment in the UAE together with the travel around it. We built an end-to-end booking platform and keep developing it with the client.

Challenge

Patients had to pick a treatment, a clinic and their travel separately. BeauBella needed one flow that turns a few answers into ready packages and books everything in one place.

Solution

A web platform with a six-question questionnaire that generates three medical tourism packages, and a booking flow that covers the treatment and all travel elements. We continue with maintenance and new features.

Results

• Six answers turn into three ready treatment-and-travel packages
• One booking flow for treatment and travel
• “Very complex end to end booking platform for medical tourism inclusive of all travel elements” — Ruairi Tubrid, COO, BeauBella

Scope

• Web platform
• Questionnaire
• Package builder
• Booking