Home & field services · Custom software

Home services app development from a team that runs its own field service app

Home services app development is what we do every day for our own product: Orcatec is field service software used by HVAC, plumbing, electrical and other trade businesses. Now our San Diego team builds custom apps, customer portals and integrations for companies whose workflow does not fit an off-the-shelf tool.

  • We build and run our own field service app on iOS, Android and web
  • Technician apps that work offline in basements and attics
  • Integrations with QuickBooks, payment processors and your existing tools

Get a free estimate

We reply within one business day.

Protected by reCAPTCHA. Google Privacy Policy and Terms apply.

Software we build for home and field service companies

Most of these projects start with one painful process: missed calls, paper job sheets, double data entry. We build the piece you need, not a whole platform you will never use.

Technician mobile apps

Job details, checklists, photos, signatures, parts used and time on site, with offline sync when the signal drops.

Customer booking apps and portals

Online booking, service history, maintenance plan status, invoices and payments in one place your customers can open on a phone.

Dispatch and scheduling tools

Custom dispatch boards and routing rules for how your company actually assigns work: by skill, zone, equipment or contract.

Estimates and proposals

Good-better-best options, price books, financing offers and e-signature, built around your sales process in the home.

Integrations

Connect your field service platform with QuickBooks, payment gateways, call tracking, marketing tools, supplier catalogs or an ERP.

Reporting and owner dashboards

Revenue per technician, callback rates, membership renewals and job profitability pulled from the systems you already use.

Proof: Orcatec, our own field service platform

We did not learn this industry from a client brief. We built a field service app for trade businesses, and we ship updates to it every week.

Orcatec (our own product)

Orcatec: field service management software, web and mobile

We designed, built and still run Orcatec, a field service management platform used by home services companies to sell, schedule, dispatch, invoice and get paid, in the office and in the field.

Read the case study →
  • Live on the App Store and Google Play
  • One platform for office, sales and field teams
  • Built, hosted, supported and improved by our own team

Common problems we solve

Off-the-shelf software fits 80% of the work

The last 20% lives in spreadsheets and phone calls. We add the missing module or a companion app instead of forcing a full switch.

Data typed in twice

Jobs, invoices and payments copied between the field app, the office and accounting. We connect the systems so data moves once.

Technicians avoid the app

Too many taps, no offline mode, small buttons for gloved hands. We design for the truck and the crawl space, not for a desk.

No customer self-service

Customers call to book, reschedule or pay. A simple portal or app takes those calls off your office team.

Describe the process you want to fix

Tell us what your team does today and where it breaks. We’ll reply within one business day with questions and a first idea of scope.

Protected by reCAPTCHA. Google Privacy Policy and Terms apply.

AI use cases for field service businesses

AI is useful here when it removes typing and phone time. A few examples we design for:

Call and chat booking assistant

Answers after-hours calls or chats, qualifies the job and books it into an open slot.

Job notes from voice and photos

A technician records a short voice note or takes a photo of the unit, and the app fills in the report.

Estimate drafts

Suggests line items and options from the job type, equipment data and your price book for the tech to review.

Follow-ups and reviews

Writes maintenance reminders, quote follow-ups and review requests based on what happened on the job.

How a project runs

  1. Ride-along discovery

    We talk to the office, dispatch and technicians, and map the current workflow, tools and data.

  2. Scope and prototype

    A clickable prototype and a written scope with timeline and budget, tested with your techs before coding.

  3. Build in sprints

    Working builds every two weeks. A pilot group of technicians uses the app on real jobs early.

  4. Rollout and support

    Training, store release, data migration and monthly support with a roadmap of improvements.

Why home service companies in San Diego work with us

San Diego County has a large number of HVAC, plumbing, solar, pool and cleaning businesses, and their crews cover a wide area from the coast to the inland valleys. We are based here, in Rancho Santa Fe, and our own product serves this same kind of business. We know what a dispatcher’s morning looks like and why a tech will not fill in a ten-field form in a hot attic.

You get one team for design, development, QA and support, and you own the code. If our ready-made product already covers your needs, we will tell you so before you pay for custom work.

Need ready-made field service software?

Orcatec field service management software already covers estimates, scheduling, dispatch, invoicing and payments, with no development required.

See Orcatec software →

Frequently asked questions

Should I build a custom field service app or buy one?

How much does home services app development cost?

Can you add features to the field service software we already use?

Will the app work without cell service?

Do you work with home service companies outside San Diego?

Can the app connect to QuickBooks?

How long does it take to build a technician app?

Related services

Ready to discuss your project?

Tell us what you want to build. We’ll reply within one business day with questions and next steps.

Protected by reCAPTCHA. Google Privacy Policy and Terms apply.