Business process automation · San Diego

Business process automation for San Diego companies

Orcatec provides business process automation services for small and mid-size companies in San Diego and across the US. We find the manual steps that slow your team down, connect your tools and automate the work, using AI where rules alone are not enough.

  • Workflow automation and system integrations
  • Document processing and AI automation
  • Built by a team that automates its own SaaS product

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What we automate

Workflow automation

Approvals, task assignment, reminders and status updates that move work forward without someone chasing it by email.

System integrations

Connect CRM, accounting, scheduling, e-commerce and payment tools so data is entered once and stays in sync.

Document processing

Read invoices, purchase orders, forms and contracts, extract the fields you need and send them to the right system for review.

AI automation

Language models that sort emails, draft replies, summarize calls and classify requests, with a person approving anything important.

Automation examples for small and mid-size businesses

Good candidates are tasks that happen often, follow a pattern and currently involve copying data between screens.

Lead to invoice

A web form creates a lead in the CRM, books a visit, generates an estimate and, once approved, an invoice in QuickBooks.

Accounts payable

Vendor invoices arriving by email are read, matched to purchase orders and queued for approval.

Customer updates

Automatic texts and emails when a job is scheduled, a technician is on the way or an order ships.

Employee onboarding

One form sets up accounts, sends documents for signature and assigns training tasks.

Reporting

Daily and weekly reports pulled from several systems and delivered to managers without spreadsheets.

Support triage

Incoming requests are classified by AI, routed to the right person and answered automatically when the answer is known.

Which process costs your team the most time?

Describe it in a few lines. We’ll reply within one business day with an automation idea and next steps.

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How we automate a process

  1. Process mapping

    We sit with the people who do the work, map every step and measure how long it takes today.

  2. Automation plan

    You get a list of steps to automate, the tools involved and the expected time saved, starting with the quickest wins.

  3. Build and test

    We build the workflows and integrations, test them on real cases and add alerts for anything that fails.

  4. Rollout and support

    Training for your team, documentation and monitoring so the automation keeps working as your tools change.

Automation inside our own product

Orcatec, our field service platform, turns estimates into jobs and invoices, syncs with QuickBooks and keeps customers informed. We use the same approach for client automation projects.

Orcatec (our own product)

Orcatec: field service management software, web and mobile

We designed, built and still run Orcatec, a field service management platform used by home services companies to sell, schedule, dispatch, invoice and get paid, in the office and in the field.

Read the case study →
  • Live on the App Store and Google Play
  • One platform for office, sales and field teams
  • Built, hosted, supported and improved by our own team

Tools and platforms we automate with

We pick the simplest tool that will stay reliable at your volume, and we document every workflow.

No-code and low-code

  • Zapier
  • Make
  • n8n
  • Power Automate

Business systems

  • QuickBooks
  • HubSpot
  • Salesforce
  • Google Workspace
  • Microsoft 365

AI and documents

  • OpenAI
  • Anthropic Claude
  • Azure AI Document Intelligence
  • OCR

Custom code

  • Node.js
  • Python
  • Webhooks
  • REST APIs
  • AWS Lambda

How we price automation projects

The price depends on the number of steps, systems and exceptions in the process. We work in three ways:

Automation audit

from $1,200 · 1 week

A short engagement to map your processes and produce a ranked list of automation opportunities with estimates.

Fixed-scope automation

from $2,000 · 1–3 weeks

One process automated end to end, with a fixed price and clear success criteria.

Monthly automation support

$50–70 per hour

Ongoing work on new workflows, monitoring and fixes when connected tools change.

Fees for third-party tools such as Zapier, n8n cloud or AI APIs are billed to your own accounts.

Why choose a software team for automation

No-code tools like Zapier and Make are great for simple flows, and we use them when they fit. When volume grows, logic gets complex or a system has no ready-made connector, custom code is more reliable and often cheaper to run.

We are based in San Diego County and work with businesses locally and across the US. You own every workflow and integration we build, with documentation your team can follow. If you later hire an in-house developer, they can pick up where we left off.

Frequently asked questions

What processes are worth automating first?

How much do business process automation services cost?

Do you use Zapier, n8n or build custom automation?

What is the difference between workflow automation and AI automation?

Is there an AI automation agency in San Diego that can meet in person?

How quickly will we see time saved?

What happens if an automation breaks?

Related services

Ready to discuss your project?

Tell us what you want to build. We’ll reply within one business day with questions and next steps.

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